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Succeeding in Pharmacy

SIR30116 - Certificate III in Community Pharmacy 

The Australian Retail Pharmacy sector is highly competitive. This qualification develops abilities to perform routine pharmacy and retail duties as well as taking responsibility for more complex tasks including the coordination of merchandise, store security, assistance with the management of pharmacy only medicines and the provision of higher levels of customer service.


  • SIRCDIS001 Assist customers with prescriptions (C)

  • SIRCIND001 Work effectively in a community pharmacy (C)

  • SIRCINF001 Use pharmacy practices for infection control (C)

  • SIRCPPA009 Assist customers with allergy relief products (C)

  • HLTWHS001 Participate in workplace health & safety (C)

  • SIRCPPA002 Assist customers with eye and ear care products

  • SIRCPPA003 Assist customers with first aid products

  • SIRCPPA004 Assist customers with oral care products

  • SIRXRSK001 Identify and respond to security risks (Import)

  • SIRRINV001 Receive & handle retail stock

  • SIRCIND002 Support the supply of Pharmacy Medicines & Pharmacist Only Medicines (C)

  • SIRRMER001 Produce visual merchandise displays

  • BSBWOR301 Organise personal work priorities and development

  • SIRCPPA005 Assist customers with cough and cold relief products (C)

  • SIRCPPA006 Assist customers with skin and anti-fungal products (C)

  • SIRCCCS002 Provide and promote services to pharmacy customers (C)

  • SIRCPPA001 Assist customers with vitamins, minerals and supplements

  • SIRCPPA010 Assist customers with analgesic and anti-inflammatory
    products (C)

  • SIRCPPA008 Assist customers with products for gastro-intestinal
    conditions (C)

(C) Denotes core subjects
The above course outline is an example developed to meet industry standards.
Direct credit is available for units completed in a lower level qualification

Course Code


Workplace Delivery


Fee for Service

$2,925 (Train & Assess)

$950 (Recognition of Prior Learning)

$75 (Gap training per unit)


Available in approved states

Next start date

Enrol anytime

Entry Requirements

There are no entry requirements for this qualification.

Delivery model

Currently this program is offered in a workplace supported delivery model therefore students need to be working in a Pharmacy environment to complete this qualification with us. This does not preclude those with past experience applying for recognition of their skills. 

A day in the life of.....

Amanda has been working in a pharmacy for almost 2 years. She started out as a Pharmacy Assistant and was recently promoted to Dispensary Assistant and has enrolled in a Certificate III in Community Pharmacy.

Amanda is confident when recommending products to customers and providing information on a range of health services. She supervises the first level Pharmacy Assistant and assists her if she is unsure about any products or procedures.


Amanda also assists the pharmacist with processing prescriptions and she completes a range of other dispensary operations. She is responsible for ordering stock under the supervision of her Pharmacist, monitoring slow or fast selling products and she coordinates the sales performance of the pharmacy staff members.

Amanda enjoys the extra responsibility of her role and hopes to learn more about the stock systems, prescription processing as well as developing more in-depth product knowledge.

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