Progressing in Pharmacy


  • SIRCCCS002 Provide and promote services to pharmacy customers (C)

  • SIRCDIS001 Assist customers with prescriptions (C)

  • SIRCDIS003 Assist in dispensing prescriptions (C)

  • SIRCDIS006 Maintain dispensary stock (C)

  • SIRCDIS007 Administer dispensary computer system and claims (C)

  • SIRCIND001 Work effectively in a community pharmacy (C)

  • SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines (C)

  • SIRCINF001 Use pharmacy practices for infection control (C)

  • HLTWHS001 Participate in workplace health and safety (C)

  • SIRCDIS004 Assist in preparing dose administration aids

  • SIRCPPA005 Assist customers with cough and cold relief products

  • SIRCPPA008 Assist customers with products for gastro-intestinal conditions

  • SIRCPPA009 Assist customers with allergy relief products

  • SIRCPPA010 Assist customers with analgesic and anti-inflammatory products


(C) Denotes core subjects
The above course outline is an example developed to meet industry standards.
Direct credit is available for units completed in a lower level qualification

Course Code


Workplace Delivery


School-based Delivery

Not applicable

Fee for Service

$3,440 (Train & Assess)

$1100 (Recognition of Prior Learning)

$160 (Gap training per unit)


Available in approved states

Next start date

Enrol anytime

Entry Requirements

There are no entry requirements for this qualification.

Delivery model

Currently this program is offered in a workplace supported delivery model therefore students need to be working in a Pharmacy environment to complete this qualification with us. This does not preclude those with past experience applying for recognition of their skills.  

SIR40216 - Certificate IV in Community Pharmacy Dispensary

Skilled pharmacy technicians working in the dispensary area of the pharmacy are required to have substantial knowledge of pharmacy medicines and dispensing techniques.

Whilst they work under direct supervision of the pharmacist they are required to provide technical support and advice to other pharmacy assistants and team members dealing with customers.

This qualification provides a pathway to the role of Dispensary Technician or Dispensary Assistant and is ideal for those, who in addition to performing routine pharmacy and retail tasks, take responsibility for higher level duties including assistance with dispensary duties.

A day in the life of.....

As an Assistant Manager in a pharmacy, Maree is responsible for some of the daily operations of the store and for relieving the Pharmacy Manager when he is away for short periods of time.

In addition to her management duties her role includes dispensing medications and providing pharmacy product advice to customers. She is also required to support other team members in building their knowledge and confidence in advising customers.

On a weekly basis, Maree co-ordinates community activities that the pharmacy provides as a service to its customers, including a Thursday baby care program.

Maree meets with the Pharmacist and the Store Manager regularly to ensure that the information provided to customers and other team members is accurate. Also to discuss store sales results, impending promotions and any areas that need attention.