Leading in Retail

SIR50116 Diploma of Retail Leadership

Retail leaders must continue to build their own skills if they are to succeed in this ever-changing industry. An effective leader has the ability to drive change, develop those around them and at the same time continue to achieve growth in sales and profit.

The Diploma of Retail Leadership is ideal for experienced retailers looking to develop higher level management capabilities and undertake increased responsibility for the achievement of results and the provision of team leadership. This program can be adapted to a range of specialist environments such as franchising, human resources and multi-site management.


  • SIRRSTR001 Undertake strategic planning in retail (C)

  • SIRXCHA002 Lead the change process (C)

  • SIRXMGT003 Provide leadership to others (C)

  • SIRRRTF003 Drive retail profitability (C)

  • BSBLDR501 Develop and use emotional intelligence

  • BSBWHS521 Ensure a safe workplace for a work area

  • BSBLDR523 Lead and manage effective workplace relationships

  • BSBWOR501 Manage personal work priorities and professional development

  • BSBLED501 Develop a workplace learning environment

  • SIRXTAD003 Coach others for success

(C) Denotes core subjects

The above course outline is an example developed to meet industry standards

Course Code


Workplace Delivery


School-based Delivery

Not applicable

Fee for Service

$4,200 (Train & Assess)

$1,600 (Recognition of Prior Learning)

$320 (Gap training per unit)


Available in approved states

Next start date

Enrol anytime

Entry Requirements

Participants must have completed the Certificate IV in Retail Management or have Industry experience equivalent to the Certificate IV in Retail Management.

A day in the life of.....

In her role as a Regional Manager, Kirsty oversees several fashion stores within a geographical region. Kirsty liaises with the different Store Managers and visits the stores on a regular basis so she has to use clear communication and delegation skills.

She is accountable for the profitability of the stores, for their continued trading without incidents or disruption and for implementing company strategies. Kirsty frequently makes decisions that affect the promotion and transfer of the staff within her group of stores, the movement of merchandise between the stores and staff issues such as terminations.

As part of her development, Kirsty is undertaking a Diploma of Retail Management qualification which is assisting her to hone her skills in business and financial management.