Leading in Business

BSB50215 - Diploma of Business 

Managers must continue to improve their skills if they hope to keep in ever-changing business environments. They must lead by example in the critical areas of people and profit performance. In doing so they are able to develop themselves and others and lead the team in important disciplines such as delivering customer
service excellence.


The Diploma of Management is ideal for those people who have considerable experience in their respective industries or vocational areas. They will further enhance their leadership capabilities enabling them to effectively manage the performance of others and increase the productivity and profitability of the business.


This may involve reviewing current management practices, facilitating change, implementing business strategies, policies and procedures and ensuring the success of the business is achieved through its people.

Units

  • Manage quality customer service

  • Facilitate continuous improvement

  • Manage personal work priorities & professional development

  • Develop a workplace learning environment

  • Manage people performance

  • Ensure team effectiveness

  • Manage operational plan

  • Manage operations to budget

The above course outline is an example developed to meet industry standards

Course Code

BSB50215

Workplace Delivery

Nationwide

School-based Delivery

Not applicable

Fee for Service

$2,650 (Train & Assess)

$1,250 (Recognition of Prior Learning)

$250 (Gap training per unit)

Funding

Available in approved states

Next start date

Enrol anytime

Entry Requirements

Nil formal training package entry requirements apply to this qualification. Learners require AQF level V written and spoken English and numeracy skills

A day in the life of.....

In her role as a Regional Manager, Kirsty oversees several fashion stores within a geographical region. Kirsty liaises with the different Store Managers and visits the stores on a regular basis so she has to use clear communication and delegation skills.

She is accountable for the profitability of the stores, for their continued trading without incidents or disruption and for implementing company strategies. Kirsty frequently makes decisions that affect the promotion and transfer of the staff within her group of stores, the movement of merchandise between the stores and staff issues such as terminations.


As part of her development, Kirsty is undertaking a Diploma of Retail Management qualification which is assisting her to hone her skills in business and financial management.

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