Leading in Business
BSB51918- Diploma of Leadership and Management
This qualification is suited to those working in leadership roles across a wide range of industries.
In this role, individuals use well developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse
information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
BSBLED501 Develop a workplace learning environment
BSBWOR501 Manage personal work priorities and professional development
BSBHRM405 Support the recruitment, selection and induction of staff
BSBCUS501 Manage quality customer service
BSBMGT516 Facilitate continuous improvement
BSBMGT517 Manage operational plan (C)
BSBLDR502 Lead and manage effective workplace relationships (C)
BSBWOR502 Lead and manage team effectiveness (C)
BSBLDR501 Develop and use emotional intelligence (C)
BSBWHS521 Ensure a safe workplace for a work area
BSBRSK501 Manage risk
BSBADM502 Manage meetings
(C) Denotes core subjects
The above course outline is an example developed to meet industry standards
Fee for Service
$4,200 (Train & Assess)
$1,600 (Recognition of Prior Learning)
$320 (Gap training per unit)
Available in approved states
Next start date
No formal training package entry requirements apply to this qualification. Learners require AQF level V written and spoken English and numeracy skills
A day in the life of.....
Julia is the supervisor in a gourmet food distribution company. She has worked for the company for several years, starting in an entry level role and working her way up to Supervisor. This role is quite different to that of a non-supervisory employee and Julia initially found it difficult to manage staff and be part of the management team. Since commencing her Certificate IV in Frontline Management, Julia has developed higher-level communication and leadership skills which have been essential for her role.
Day to day, Julia ensures that operations are conducted to meet the company budgets and policies. She supervises staff and delegates work to team members based on priorities and demands. She also conducts interviews, hires new staff, mentors and trains her team members and ensures that safety standards are met.
Julia supports her line-manager with setting KPI’s and tracking team members’ individual performance and also the business’s performance to meet the required objectives. Julia enjoys her challenging position and is increasing her knowledge of business concepts and strategies.